Privacy Policy

We only collect information you choose to give us directly: contact form submissions (your name, email address, phone number if provided, selected service category, and message), newsletter sign-ups (your email address), and any documents or details you share with us directly by phone, email or in person while we process a booking or visa application.

We use the information you share to respond to your enquiry, prepare and process visa, ticketing or hotel bookings on your behalf, and — if you've subscribed — to send occasional travel and visa updates. We do not sell your information to third parties.

Our office location is displayed using an embedded OpenStreetMap / Leaflet map, which may load resources from its map tile provider when you view that page. Where a booking or visa application requires it, we share the minimum necessary information with the relevant airline, hotel, embassy or government authority to process your request.

We keep enquiry and booking information for as long as needed to provide our services and to meet our own legal, accounting or recordkeeping obligations, after which it is deleted or anonymized.

You can ask us to access, correct or delete the personal information we hold about you, or unsubscribe from newsletter emails at any time, by contacting us using the details below.

We may update this policy from time to time as our services change. The "Last updated" date below reflects the most recent revision.